Privacy Policy
Last updated: June 2025
1. Information We Collect
When you submit an admission form or contact us, we collect:
- Personal identifiers: name, date of birth, mobile number, WhatsApp number, email address
- Location data: city, state
- Course preferences and learning details
- Payment information: amount paid, payment status, transaction IDs (we do not store card numbers)
- Business/GST details if provided for tax invoice purposes
- Guardian information if the student is a minor
2. How We Use Your Information
- To process and manage your admission application
- To communicate with you about your enrollment, payments, and course updates
- To generate GST-compliant invoices and payment receipts
- To improve our courses and services
- To comply with legal and regulatory requirements
3. Data Storage and Security
Your data is stored securely on servers hosted within our infrastructure. We implement industry-standard security measures including encrypted connections (HTTPS), access controls, and regular backups. We do not store payment card information — all payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data only with:
- Payment processors (Razorpay) to complete transactions
- Government authorities if required by law
- Service providers who assist in operating our platform, under confidentiality agreements
5. Data Retention
We retain student records for a minimum of 7 years as required by Indian financial and educational regulations. You may request deletion of your data for records not subject to legal retention requirements.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of data not required for legal compliance
- Withdraw consent for marketing communications at any time
7. Cookies
Our website uses minimal, essential cookies for session management (admin login) and user preference storage. We do not use third-party tracking cookies or advertising cookies.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this policy from time to time. The date at the top reflects the most recent revision. Continued use of our services constitutes acceptance of the updated policy.
10. Contact
For privacy-related queries or data requests, contact: bhavena.com@gmail.com